NEW - Unified Performance Measurement

This course will look at the range of different performance measures and emphasise the importance of a single framework that recognises the interdependency of different factors.

WHAT WILL I GET OUT OF IT?
• understanding of the complexities and interdependency of performance measures
• recognition of the real ‘hot buttons’ in the enterprise upon which management focus should be brought to bear
• knowledge of how to integrate and harmonise financial and nonfinancial measures to best effect
• understanding of how to bring reward and motivational structures into line with measures that count.

KEY FEATURES
• matching action to strategic goals and intent
• the four cornerstones of strategy execution - consumer/customer perception, internal process capability, human capital management and financial performance
• linking the planning process, budgeting, forecasting and performance measurement into a unified entity
• true drivers of operational performance in your enterprise
• moving from historical measurement to predictive management
• performance management structures, for example balanced scorecards.

WHO SHOULD ATTEND?
Chief executives, finance directors, directors of change management, finance and change management personnel in the commercial private sector.

LECTURER
John McKenzie MBA, Independent Consultant