NEW - Managing Poor Performance

Dealing with issues of poor performance is a challenge to any manager. This course will give you tips and techniques on how to deal with performance issues whilst observing the appropriate legislation.

WHAT WILL I GET OUT OF IT?
• refresher on performance management
• update on legal issues surrounding management of poor performance
• practical assistance in how to deal with the issues in your business.

KEY FEATURES
• what is performance and how do we describe it?
• what does poor performance look like?
• knowing when there is a problem
• communicating expectations
• skills required in dealing with performance issues
• moving to the next step
• legal implications and issues
• measuring improvement.

WHO SHOULD ATTEND?
Managers who wish to gain knowledge and skills to enable them to deal more effectively with poor performance issues, or those who are looking to refresh their knowledge and skills in this area.

LECTURER
Frances Hall BA FCIPD FCA, Corbar Consulting