Essential Management Skills: The Exceptional Delegator

What will I get out of it ?
• greater confidence in the act of delegation
• more time to add more personal value
• quicker and more consistent building of capability amongst direct reports
• fewer corrections, resulting in improved quality
• improved morale and team motivation.

Key Features
• time, delegation and personal leverage
• why we don’t delegate (and why and when we should)
• barriers to effective delegation
• critical success factors
• finding the ‘investment time’ to show people how
• giving genuinely constructive and effective feedback
• how to accelerate people up their competence curve
• what to do when they ‘just don’t get it’
• getting the interpersonal bits right – briefing, monitoring and feedback
• matching your delegation approach to the needs of the task and the individual.

Lecturer
Ingle Dawson BA ACA Director,
IDG Limited