Common questions about fees, subscriptions and payments.
How do I print a receipt/invoice from MyACCA
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Downloading an invoice couldn't be easier. In this video, we'll look at how to generate and download an invoice,
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add a secondary address, and then regenerate the invoice. Let's get started. Start by logging into your My ACCA
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account. Select payment and fees at the top of the page.
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Then select fees and invoices. Find the transaction you wish to access the invoice for.
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In this example, we'll look at the annual subscription shown here. We can see that as this invoice has never been accessed,
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there's a request option shown. Select request.
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This will generate the invoice and may take a few minutes to complete. You should refresh the page every 5 minutes.
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And once your invoice is ready, a download button will become available. Select download.
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This will download a copy of the invoice to your device.
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Let's now look at adding a secondary address and then regenerating the invoice to reflect this update.
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This may be used to add your employer's address details to the invoice, however, please be aware that the invoice will always include your primary address details
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too. Select your name at the top right of the screen.
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Then select my details. Scroll down to the care of party address section.
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The details you add to this section will appear on all financial documents. Select the country.
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Then enter the business name and address details.
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Next, select submit to finalise the updated additional address. Confirmation will appear on screen.
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You can now return to the fees and invoices page from the payments and fees section.
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To regenerate and download your invoice with the updated secondary address. Select the regenerate button to do this.
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Again, this will generate the invoice and may take a few minutes to complete. You should refresh the page every 5 minutes.
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And once your invoice is ready, select the download button to download the invoice with the secondary address to your device.
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The regenerate button can be used again should your secondary address change in the future. For example,
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if you change employer and want to add their details to your invoice, repeat the steps shown earlier.
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Before regenerating the invoice.
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You now know how to download an invoice from your My ACCA portal and add or regenerate an invoice with a secondary address.
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Thanks for watching.
Invoices can be viewed and printed in the Personal Finance section of your MyACCA account.
To view the invoice or receipt, please ensure your browser is set up to allow pop ups and Adobe must be installed on your device to download the file. If you cannot view them, we recommend that you clear your cache and cookies and try again.
When should I pay my annual subscription to ACCA?
In your first year you’ll have to pay for your initial registration fee and your subscription if you become a student before the June exam session standard entry deadline. This is because you are eligible to sit at more than two exam sessions in a calendar year.
After that your annual subscription fee is due and payable on or before 1 January each year if you wish to remain an active student. We send you an invoice every November. You need to pay this even if you don't plan to take any exams that year. And if you forget to pay, you may be removed from the register of students and have to pay a re-registration fee, as well as any outstanding fees, to enable you to continue with your studies. Remember, you have to pay this whether or not you’re planning to take exams that year.
You can pay your fees online at MyACCA. The payment enables ACCA to provide you with relevant resources and support to help you gain membership.
How can I make payment?
The easiest and most effective way of making a payment is online via MyACCA.
Login to make an online payment, or view details of all available payment methods
When should I submit my payment to ACCA?
Payments are due upon the invoice being accepted in your MyACCA portal.
What should I do if I experience an error while trying to make a payment?
If you experience any issues making a payment, please see our payment troubleshooting guide for help.
