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When applying for approval, tuition providers are assessed against ACCA's performance targets, detailed in the performance assessment matrix.

Tuition providers are given flexibility in how they demonstrate achievement of each target, and are invited to relate targets to their institution and give insight into their individual practice. ACCA welcomes diversity and innovation in all areas of institution management and course delivery.

The performance targets are assessed in two parts: Part 1 - Institution management and Part 2 - Course management and delivery. A number of assessment elements have been identified within each of these main areas, and the performance targets are grouped within these elements. Specific targets within each of the relevant assessment elements have been set for providers of distance learning.

Institution Management ACCA course management and delivery
 
Assessment elementGoldPlat Assessment elementsGoldPlat
Attendance/participation and retention
XX Tutors
XX
Complaints procedure
XX Student feedback
XX
Premises and facilities
XX Teaching/study programmeXX
Terms and conditions
XX Support materials
XX
Tutor absence/course cancellation
XX Tutor contact detailsXX
Financial viability
XX Student support and advice
XX
Continual improvement - course delivery
 X Administration staff
XX
Progress monitoring 
 X Course review meetingsXX
Continual improvement - student support X Reports to sponsorXX
Administration staff 
 X Promotional material
XX
    Induction    
 X

ACCA encourages tuition providers to provide a complete account of why they believe they meet each target, supported with relevant evidence or documentation. Guidance and examples of documentation/evidence that can be used to support the claim that a performance target has been met is available.

Before making an application to become an Approved Learning Partner - student tuition, you should consider carefully whether your institution meets the performance targets outlined in the performance assessment matrix. If there are any targets that you cannot meet at this time, we ask that you delay your application until you are confident that you can meet all the targets.

Last updated: 9 May 2013

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