What is MyACCA?
MyACCA provides customised information and services relevant to the qualification and level you are studying.
What is MyACCA used for?
You can use MyACCA to:
- make changes to your contact and employment details
- make secure payments for your annual subscription and exam fees using your credit or debit card
- print receipts/invoices of your transactions
- enter for exams, change your variant and access your exam attendance docket
- change or cancel exams
- register to receive your exam results online and/or view your results
Logging in to MyACCA
Login by entering your student email address and password, which you will find on your welcome correspondence.
If you do not have an account with us, you will be asked to create an account so you can contact our team. For more information, view our video guidance on creating an account.
Video guide: Create an account
[00:06]
Creating an ACCA account couldn't be easier. All you need is your name and email address to get started.
From the My ACCA welcome page, select sign in.
Then select create account.
[00:18]
Enter your email address. Then select send verification code.
A verification code will be sent to your email inbox, and you'll have up to 20 minutes to enter this code into the box shown on screen.
Select verify code. Then select continue.
[00:44]
Enter a new password into the box provided. Your password must contain the specific characteristics highlighted on screen.
Then enter your first and last name into the available boxes.
[01:00]
Lastly, take a moment to review the information on screen and read our privacy notice.
When you're happy, tick the box on screen to confirm you've read our privacy statement.
Then select continue.
[01:17]
You've now successfully created an ACCA account and can log in with your email address and password from the My ACCA welcome page.
[01:27]
To contact us or for further support, navigate to the help page.
And search the help and support section to answer queries and questions about our qualifications and joining as a future member.
The help articles also have a contact us option if you have additional questions, or if you are ready to apply, links to the applications and how-to videos.
[01:54]
And once you've submitted your application, you can also track the progress from the help section.
Following the status all the way to approval. It's all here in one place, simple, fast, and designed for you.
Enjoy exploring your new My ACCA account.
Troubleshooting help
In the event you are facing issues accessing your account:
- Clear your internet history, your cache, and cookies
- Close the ACCA website and log in page
- If you are using a VPN, disconnect this
- Make sure your device has the correct local time zone for your current location
- Attempt to access your MyACCA via our website
- Do not use a bookmarked page
- Re-open your browser or try other browsers
Keeping your Contact details up to date
You can receive all your communication from us via e-communication - including exam results or making exam entries online. It's a quick and convenient way for you to receive important information from us.
Please make sure we have an up-to-date email address and mobile number for you.
You can check and update your contact details online through MyACCA. You can also let us know your new details. Go to www.accaglobal.com/contactus select Change of Details or Change of Name where a member of the team can assist you online.
If you change your name through deed poll, marriage or decree nisi, you will need this to process your change of name when you contact us.
If you are part of a Joint Examination Scheme (JES), you must remember to notify your JES of your change of contact details.
Preferred Methods of Communication
Our preferred way of communicating with you is through MyACCA and email, and we are now moving all our customers to these methods. ACCA reserves the right to issue all communications and documentation via MyACCA and email only, so please ensure your contact details are kept up-to-date.
