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Antony Townsend

Antony has been the Complaints Commissioner for Financial Services since May 2014, in which role he considers complaints against the financial services regulators. He is also Chair of the UK and Ireland Regulatory Board of the Royal Institution of Chartered Surveyors.

Antony was the Chief Executive of the Solicitors Regulation Authority from its establishment in 2006 until January 2014. In that role, he led major reforms in the regulation of solicitors including the introduction of a risk-based approach to regulation, and greater competition in the legal services market. 

He was the General Dental Council's chief executive from 2001-2006, where he led a large reform programme to modernise dental regulation, involving legislative, structural and operational change, and including the extension of regulation to new groups of dental professionals. Before this Antony held a number of senior roles at the General Medical Council, including Director of Standards and Education, and Head of Conduct. In all these roles, he worked extensively with the regulators of other professions, with consumer organisations, with professional representatives, and with government.

His earlier career was with the Home Office, where he worked primarily on criminal justice issues.

Last updated: 14 Oct 2014