ACCA - The global body for professional accountants
We believe the ACCA Qualification prepares students to become complete finance professionals, with the skills required to meet the needs of employers. Through these developments, we continue to strengthen the competencies possessed by our members to meet the constantly changing needs of business today
—Alan Hatfield, director of learning, ACCA

Two new e-learning modules for students and affiliates have been launched to give them the people skills, as well as the practical expertise, needed to work in the financial world

Professional modules to develop further the ‘soft skills’ needed to be a well-rounded accountant, have been introduced by ACCA (the Association of Chartered Certified Accountants).

The optional modules are open to both students and affiliates, designed to help them develop skills in communications, team working and relationship building.  The modules will also help students in developing the skills they will need to demonstrate in the workplace in the completion of their practical experience requirements (PER). The two modules are:

  • Communicating Effectively - covers different communication styles, barriers to effective communication and how impressions and judgements are formed. The modules also help to develop questioning and listening techniques as well as improving written, verbal and virtual communication skills.
  • Working Relationships - covers interactions with others including preferences on ways to interact with people and the implications of this. It gives participants of the module the ability to understand the impact they have on those around them, as well as recognising the difference in reactions of other people and how to use this to build rapport. The module also helps to develop skills in giving and receiving feedback, and increase the ability to get viewpoints across. 

Alan Hatfield, ACCA director of learning, said: 'It’s not only important to have the technical expertise of the field you’re working in, it is also vital to have soft skills to build good business relationships and communicate effectively.

'The two professional e-learning modules to develop these soft skills will enable ACCA students and affiliates to become more confident and capable finance professionals.

'The modules may also be of interest to employers and tuition providers to promote to their employees and students.

'We believe the ACCA Qualification prepares students to become complete finance professionals, with the skills required to meet the needs of employers. Through these developments, we continue to strengthen the competencies possessed by our members to meet the constantly changing needs of business today.'

To access the modules, visit ACCA’s student virtual learning centre (link can be found via 'Related Links' section, left of this article). Login accounts need to be created for first-time users. 

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For more information, please contact:

Alana Sinnen, ACCA Newsroom
+ 44 (0) 207 059 5807
+44 (0) 7715 812120
alana.sinnen@accaglobal.com 

Helen Thompson, ACCA Newsroom
+44 (0)20 7059 5759
+44 (0)7725 498654
helen.thompson@accaglobal.com 

Notes to Editors

  1. ACCA (the Association of Chartered Certified Accountants) is the global body for professional accountants. We aim to offer business-relevant, first-choice qualifications to people of application, ability and ambition around the world who seek a rewarding career in accountancy, finance and management. 
  2. We support our 162,000 members and 428,000 students in 173 countries, helping them to develop successful careers in accounting and business, with the skills required by employers. We work through a network of over 89 offices and centres and more than 8,500 Approved Employers worldwide, who provide high standards of employee learning and development. Through our public interest remit, we promote appropriate regulation of accounting and conduct relevant research to ensure accountancy continues to grow in reputation and influence. 
  3. Founded in 1904, ACCA has consistently held unique core values: opportunity, diversity, innovation, integrity and accountability. We believe that accountants bring value to economies in all stages of development and seek to develop capacity in the profession and encourage the adoption of global standards. Our values are aligned to the needs of employers in all sectors and we ensure that through our qualifications, we prepare accountants for business. We seek to open up the profession to people of all backgrounds and remove artificial barriers, innovating our qualifications and delivery to meet the diverse needs of trainee professionals and their employers.