Issue 62

Mike Couzens explains how a website can form an integral part of your practice.

Nicole Ziman guides you through the latest changes to ACCA’s Rulebook, which includes the continuation of the move towards a global Rulebook.

How does ACCA handle complaints against its members? Juliana Campbell details the role of the Professional Conduct Department.

Money laundering remains a much discussed subject amongst accountants. Jigna Chheda summarises developments since the last issue of In Practice.

Pat Delbridge summarises the findings of the latest round of consultative meetings for practitioners.

When renewing professional indemnity cover practitioners should be wary of reducing their level of cover, writes Ian Richards.

Dinah Spence and James Pheasant examine what rights minority shareholders have in company disputes – a situation that could affect both practitioners and their clients.

The Technical Advisory Service provides a calendar of forthcoming key dates.

The Technical Advisory Service summarises recent court cases which could impact upon practitioners.

Karen Honnoraty asks whether you are ready to deal with unexpected complaints about endowment mortgages?

Does your practice benefit from high levels of customer satisfaction? Liz Kirkham explains what steps you can take to achieve such a result.

Many practices’ clients may be unaware of the benefits of conducting business online. A new service will make electronic payment for goods and services easier, reports Simon Webster.

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