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To guarantee a quality learning experience, ACCA strongly recommends that you choose to study with one of our Approved Learning Partners – Student Tuition.

What can I expect from studying with an Approved Learning Partner?

Studying with an Approved Learning Partner means you can expect to receive high quality tuition and excellent student support in a comfortable environment, conducive to study.

All of our Approved Learning Partners receive regular visits from ACCA to ensure that they are up to date on developments and continue to keep their standards high. Visits include private meetings with students to get their feedback on what it is like to study with the tuition providers.

What are the differences between Gold and Platinum Approved Learning Partners?

Gold Approved Learning Partners have to demonstrate to ACCA that they meet certain performance targets around the way they manage their institution – such as the provision of comfortable premises and adequate facilities, carefully monitored attendance and retention, and financial viability – and they way they manage and deliver their ACCA courses – such as having a knowledgeable and experienced teaching team, a structured teaching programme and provide students with advice on study options and tutorial support.

Platinum Approved Learning Partners adhere to the highest standards to provide students with the best possible chance of success.  In addition to meeting the Gold performance targets, Platinum Approved Learning Partners have to provide evidence of continual improvement and innovation, and must consistently meet exam results targets, set by meeting or exceeding ACCA’s worldwide pass rates.

What are the benefits of choosing to study with an Approved Learning Partner?

Best practice assurance: in becoming an Approved Learning Partner your tuition provider will have been assessed against ACCA’s widely recognised and highly-regarded global best practice benchmarks.  This provides you with assurance of the high-quality ACCA tuition and student support you will receive.

Improvements in the quality of tuition and student performance: your tuition provider will have access to a range of development opportunities and tools, provided by ACCA to help in the continuous improvement of their tuition and your performance.

Investigation of student complaints against tuition providers: ACCA investigates any student complaint made against an Approved Learning Partner. If you are unsatisfied with they way your Approved Learning Partner has dealt with your complaint, ACCA can step in and request a report from the institution on how the complaint was dealt with through their complaints procedure. ACCA may conduct a visit to the Approved Learning Partner to investigate further, and upheld complaints may be grounds for the removal of the tuition provider from the Approved Learning Partner programme and the Tuition Provider List. If you have a complaint against an Approved Learning Partner, you should make this in writing to:

Approved Learning Partner – Student Tuition
Learning Partnerships Department
ACCA
2 Central Quay
89 Hydepark Street
Glasgow  G3 8BW
United Kingdom

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