Managing People
Syllabus aim
To develop knowledge and understanding of the techniques, processes and procedures which are required to ensure the efficient and effective use and deployment of human resources, and to
use the human resource to the greatest possible benefit of the organisation.
Objectives
On completion of this paper candidates should be able to:
- identify, understand and explain the complex interpersonal relationships that exist within organisations
- appreciate the relationship between theory and practice
- understand the nature, processes and procedures of people management
- explain the principles of successful team performance and the need to plan, monitor and evaluate team based work activities
- investigate future personnel requirements and describe recruitment and selection procedures
- understand and describe the principles of motivation
- understand and describe the role and process of employee development
- understand the need for clear and precise communication
- explain the principles of effective counselling
- describe the elements of disciplinary and grievance procedures.
Back to top
