ACCA - The global body for professional accountants

Overview

An ACCA Professional Courses event

Pressure to improve customer service and profitability mean organisations must focus on delivering real value to the customer in cost-effective ways.  This course offers a hands-on introduction to designing, improving and managing business processes.  

Key areas covered

  • interactive and hands-on approach
  • process mapping exercises, a business game and case studies
  • identifying how to challenge the status quo
  • ensuring processes add real value
  • making process management stick in your organisation

Learning outcomes

  • Understanding how to map and manage processes
  • Knowing where to start
  • Understanding the benefits
  • A framework for selling the benefits and approach
  • Knowing how to get organisational buy-in

Who should attend

Managers and those tasked with improving performance who need an introduction to process redesign.

Speaker details

Peter Hill FCMA CGMA
Chairman
Bellis-Jones Hill Group

 

COST DETAILS

Cost per delegate 480 GBP

BOOKING DETAILS

Book online

Book online

Call to book
+44 (0)207 059 5910
Email us to book professionalcourses@accaglobal.com

Location


Ambassadors Bloomsbury Hotel
12 Upper Woburn Place
London
WC1H 0HX

Agenda


Date: 30 October 2014
Start Time: 09:30 GMT
Duration: 1 day
CPD Units: 8