This role is responsible for monitoring and reporting internally on industry and technical developments. This is a fast moving space and a lot can change in 12 months. Developments in blockchain for example, have moved in the space of 2-3 years from discussion of a concept, to viable proofs-of-concept, to minimum viable products, to work on scaling and full-scale production.

The individual must have an interest and passion in technology, as well as the commercialisation of technology. They will need to analyse and model impacts of competitor offerings (new deals, features, capabilities) on the company’s offer. They will also need to think creatively about non-traditional competitors (for example in the way P2P lenders and online only banks disrupted the traditional view of who the banking sector participants are).

The analyst must be able to identify and advise on implications for commercial strategy and explain scenarios based on possible different options undertaken by competitors.


High level competencies required by analysts include:

  • Governance, Risk and Control

    A. Evaluates organisational structures and governance to protect the long-term interests of stakeholders.

    B. Recommends appropriate strategies to ensure adherence to governance structures and application of best practice internal controls.

    C. Identifies and manages risk appropriately.

    D. Uses risk management for the best interests of an organisation and its stakeholders.

    E. Monitors and applies relevant legislation, policies and procedures.


  • Stakeholder Relationship Management

    A. Positively develops relationships with internal and external stakeholders.

    B. Communicates and gains commitment from internal and external stakeholders.

    C. Uses emerging technologies to collaborate and communicate effectively with stakeholders.

    D. Applies professional and ethical judgement when engaging with stakeholders.

    E. Aligns organisational strategic objectives with stakeholder needs and manages expectations.

  • Ethics and Professionalism

    A. Develops advanced ethical values and professional skills in the promotion of public interest and the profession.

    B. Demonstrates personal effectiveness in fast changing environments.

    C. Encourages innovative thinking within the context of professional scepticism.

    D. Thinks proactively about the future, applying professional judgement and commercial intelligence and seeks specialist input when needed.

    E. Communicates effectively and influences others.