Overview

Most companies are working with the measures, many of which are incorrectly termed key performance indicators (KPIs). Successful companies develop KPIs with a focus on alignment, and growth. From his research, David Parmenter has found that very few organisations have identified their "winning KPIs" as he calls them. 

In this webinar series David will cover what KPIs are, how to find them in your organisation, and why finding your organisation’s critical success factors (CSFs) is often the missing link.

This webinar series will help you improve:

  • the performance measures you choose
  • how you convey to staff what really is important – the CSFs
  • any balanced scorecard or KPI initiative.

This first session will cover:

  • the difference between the four types of performance measures  (key result indicators, result indicators, performance indicators, and key performance indicators)
  • the seven characteristics of a winning KPI
  • why ever performance measure has a dark side  – an unintended consequence
  • the importance of not having too many measures — the 10/80/10 rule
  • reporting of performance using the thinking of Stephen Few.

Speaker - David Parmenter

David Parmenter, author and international presenter, has been helping finance teams around the world embrace swift month-end and year-end reporting, adopt 21st century applications, and replicate better practice report formats, for fifteen years.  

He has written over 15 pieces for Accounting and Business magazine and has partnered with ACCA on a number of lean finance webinars.