Enterprise resource planning (ERP) systems are a type of software that businesses use to manage day-to-day processes such as accounting, procurement, human resources, project management, risk management, compliance, and supply chain operations. These systems connect a number of business processes and enable data to flow between them. Well-known ERP systems include Oracle and SAP.

Businesses employ ERP consultants to manage the development and transition of ERP implementations from start to finish. This includes software selection, implementation, process management and organisational change - they also offer training and on-going support with the product. Consultants need to have a detailed understanding of the requirements of the organisation and are typically specialists in a specific line of business, such as finance, or an industry vertical like manufacturing

ERP consultants can be functional (specialising in the application and use of the system) or technical (focused on the technical implementation of the system).

Key responsibilities 

Responsibilities will vary, but examples include:

  • Analyse and understand existing software
  • Implement and support new ERP systems
  • Monitor and document the state of ERP configuration
  • Assist technical teams with change management
  • Design specifications and provide estimates for programs, based on requirements
  • Provide training and support with the new ERP system
    Why are they important?

ERP implementations are typically complex and expensive and impact many areas of the business. Projects are always strategic in nature and the risks associated with an ERP implementation is considerable. Strong consultants are highly valued to ensure that the systems are fit for purpose, projects are delivered to time & budget and that the operational risk to the business is minimised

Competencies needed for this role

ERP Consultants need to have strong analytical skills and be able to analyse business processes as well as understand financial applications. It is, therefore, highly beneficial to have financial or accounting knowledge in this role. Strong project management skills are also required to achieve the end result

Career opportunities presented by this role

ERP systems are used across a broad range of industries, offering diverse career opportunities and flexibility. In addition, consultants are well compensated for their unique skillset.


High level competencies required by ERP Solutions professionals include:

  • Data, Digital and Technology

    A. Identifies strategic options to add value, using data and technology.

    B. Analyses and evaluates data using appropriate technologies and tools.

    C. Applies technologies to visualise data clearly and effectively.

    D. Applies scepticism and ethical judgement to the use of data and data technology.

  • Advisory and Consultancy

    A. Gathers and understands financial and non-financial information to develop complete knowledge of the client business and the environment in which it operates.

    B. Provides expert advice that will add value to the business and gain advantage.

    C. Identify and advise on business partnering to develop strategic relationships to create opportunities, improve performance and solve business problems.

    D. Prepare and present business plans and advise on the actions to implement these plans.

  • Stakeholder Relationship Management

    A. Positively develops relationships with internal and external stakeholders.

    B. Communicates and gains commitment from internal and external stakeholder.

    C. Uses emerging technologies to collaborate and communicate effectively with stakeholders.

    D. Applies professional and ethical judgement when engaging with stakeholders.

    E. Aligns organisational strategic objectives with stakeholder needs and manages expectations.

  • Strategy and Innovation

    A. Applies business acumen and commercial awareness to deliver business objectives.

    B. Recommends a range of suitable strategic options from which to develop sustainable plans and objectives.

    C. Evaluates, justifies and implements suitable strategic options.

    D. Adopts and applies innovative methods to implement strategy and manages change.