Students' FAQs on centre-based exams in September

Last updated: 26 August

Are the September exams going ahead?

Yes, we are currently working alongside our exam delivery partners in preparation for delivering the upcoming September exam session in as many countries as possible.

Are all September’s exams being run in ACCA exam centres?

No, due to the ongoing impact of the Covid-19 pandemic we have made the decision in a number of countries to offer the exam contingency option of remotely invigilated exams initially piloted in July.

Further information on September’s remote exams, including the countries affected

Access the dedicated remote exam FAQs

If there is a change in situation prior to the exam session, how will students be kept notified?

We’ll provide any key exam session updates, including unavoidable cancellations, via email. Please ensure you check the email account for the email address recorded on your ACCA account frequently for any updates. 

You can check your registered email address by logging into your myACCA account and clicking My Details, then selecting Contact Details

Please ensure your email address is kept updated.

What is the September exam session timetable?

The September exam session will begin on 7 September as originally scheduled. 

Access the September exam timetable for centre-based exams

What measures will be in place at exam centres to ensure the health and safety of students?

The health and safety of our staff and students remains the top priority. Each country is subject to a differing set of Covid-related guidelines and regulations, as imposed by local authorities. We assure you these guidelines will be adhered to in each location and we will only operate exams in locations where we have been given approval to do so by local authorities. 

We have already communicated to students on the type of conditions and regulations which can be expected to be in place at exam centres for September. 

Access a copy of these measures

What if wearing a face mask is mandatory at my exam centre but I am unable to wear one due to an underlying health condition?

Any students in this situation must notify ACCA of their exemption prior to the exam via students@accaglobal.com, so that we can check with your exam centre if it is possible to permit access without wearing a mask.

Will I be allowed to wear a face visor during my exam?

Yes, students will be permitted to wear a face visor during their exam, where local government guidance permits this.

Will my temperature be taken at the exam centre on the day?

All students should be aware that as a high temperature is one of the most common symptoms of Covid-19, your temperature may be taken before you are granted access to the exam hall on the day.

What date will I be able to amend my September exam entry until?

Students were able to make exam entry amendments until their standard entry deadline, which has now passed.

Further information on the various standard entry deadlines for September (navigate to the September section)

What if I am unable to attend the September exam?

Any students in this scenario should follow the standard exam withdrawal process as per the guidance found in the main exam FAQs, titled: ‘What happens if I enter an exam and then can no longer take it?’

This includes any students unable to attend due to a clash with their school / university exam timetable, or due to an unexpected change in their exam location.

If you are unable to attend due to Covid-19, please submit your request with supporting documentary evidence, which may include a medical letter, relevant screenshot of a health tracing app, information of a high risk area impacting your exam attendance plans or other.

The September withdrawals deadline is 20 September.

What if I’ve been allocated to a different exam centre from that chosen by me, and the allocated exam centre is not suitable?

Where entries exceed the capacity at any particular centre it may occasionally be necessary for ACCA to transfer candidates to another centre. In such instances ACCA reserve the right to transfer candidates to the nearest alternative centre.

As per ACCA’s exam entry terms and conditions, ACCA reserves the right to cancel or reschedule exams without prior notice and to amend or alter published exams, fees and exam venues.

What if my study for the exam has been affected by tuition provider closures and I do not feel fully prepared?

Any students who have had their studying disrupted in this way, meaning they do not feel prepared for the exam, should follow the standard exam withdrawal process as outlined further above.

When will September exam attendance dockets be released?

Exam dockets were released on 24 August, with students being notified of their availability via email. 

What if the exam booking details on my docket are different to those held on the exam planner – which one will be correct?

The exam attendance docket provides students with the final exam booking details each session and should be used by students as confirmation of their exam time/date and address. 

If your exam booking details change for any reason after dockets have been released, we will update you via email and provide your new booking details. You should then download a new copy of your docket and take it to your exam.

Where can I go for further information?

If you have any further questions then please contact us at students@accaglobal.com.