Talent doctor Rob Yeung on the secrets of negotiating

In order to be awarded CPD units you must answer the following five random questions correctly. If you fail the test, please re-read the article before attempting the questions again.

  1. Negotiation is a term that refers to -

  2. Negotiation is best thought of as -

  3. The best way to sum up the psychological technique is to say that -

  4. It is appropriate to negotiate -

  5. The technique mentioned in the piece is based on -

  6. When buying a product from a sales person, the research suggests that you -

  7. The human mind -

  8. When selling your services to a customer, the research suggests that you -

  9. To give yourself the best chance of applying the psychological technique discussed, you -

  10. From an ethical point of view, phrasing opening bids in terms of gain rather than loss -