Tread carefully with change management

In order to be awarded CPD units you must answer the following five random questions correctly. If you fail the test, please re-read the article before attempting the questions again.

  1. Which of the following most affects how change management projects are implemented?

  2. Which of the following is a common theme seen across a range of change management projects?

  3. What is the most critical element of any change management project?

  4. What shows that a leader is committed to the change - not just in what they say but in what they do?

  5. Why is it helpful for leaders to get real-time feedback from colleagues about their style or impact?

  6. What is an example of an observable behaviour a leader may use in times of change to show their authenticity?

  7. Which of the following is an example of emotional intelligence?

  8. How should managers respond to resistance in their team?

  9. How should training and development be seen in a change project?

  10. If support for leaders or managers comes too late in a change project, what might be threatened?