The service culture

Multiple-choice questions: In order to be awarded CPD units you must answer the following five random questions correctly. If you fail the test, please re-read the article before attempting the questions again

  1. Servant leadership is -

  2. Servant leaders tend to -

  3. Overall, the article makes an argument that -

  4. Dirk van Dierendonck and Inge Nuijten -

  5. Empowerment is -

  6. Which of the following is most likely to be a questionnaire statement measuring the factor of empowerment?

  7. Which of the following is also likely to be a questionnaire statement measuring the factor of humility?

  8. In the article, a number of factors are named as being related to servant leadership. Which of the following is most likely to be an additional factor relating to effective servant leadership?

  9. Which of the following is least likely to be a characteristic of effective servant leaders?

  10. Charismatic leaders -