Assurance on outsourced services
How is assurance maintained when services are outsourced?
Paul Blantern – chief executive of Northamptonshire County Council – has overseen the outsourcing of all the Council’s services including internal audit. In this webinar, Paul talks about what he has done, why, and how he gets assurance on commercial delivery and contract management.
Time stamps (mins/secs)
02.20 – Clear narrative: wellbeing and safeguarding
05.35 – Scope of Local Government
07.27 – The financial challenge in local government
14.25 – The local public service industry response
33.15 – Outcome based models/contracts
38.01 – Statutory accountability
41.24 – Financial accountability
About the speaker
Dr Paul Blantern has been chief executive officer of Northamptonshire County Council (NCC) since March 2010. He started his career in the private sector, rising to become managing director of a commercial arm of Severn Trent plc.
Paul has worked with a number of major utility, business and public sector clients, delivering significant improvements through a range of projects at a strategic level, including company creations, de-mergers and large scale re-engineering projects, including the creation of Network Rail.
During his tenure at NCC, he instigated and was the first MD of the council’s innovative shared services partnership with Cambridgeshire County Council known as LGSS which is now one of the largest in the country.