Framework of Understanding

ACCA has established a Framework of Understanding with the other approved regulators of legal services in England and Wales to assist the approved regulators in their regulatory work for the public interest.

A copy of the Framework of Understanding can be downloaded from the related downloads area on this page.

Memorandum of Understanding and Operational Protocol with the LeO

ACCA has established a Memorandum of Understanding and an Operational Protocol with the Legal Ombudsman (LeO) which set out how ACCA and the LeO will work together and share information on complaints.

A copy of the Memorandum of Understanding and Operational Protocol can be downloaded from the related downloads area on this page.