The certificate is a standalone, online course and assessment providing the fundamental knowledge and skills required to perform successfully in a GBS organisation. The online course includes all the study materials you will need.
You can apply online at any time. When you have paid, you will get access to the online course and assessments for six months. Typically, a student should take 10 to 15 hours of online study to work through the course.
Studying for another qualification as an ACCA member can count towards your continuing professional development (CPD).
The assessment is delivered online as part of the training course and can be attempted up to a maximum of three times. The pass mark is 50%.