Performance targets

Gillian Fawcett, January 2010. This paper examines the utility of technocratic techniques for addressing social objectives, with specific reference to examples of public service agreement targets (PSAs) set by the UK government for addressing inequalities. It also sets out to provide a better understanding of the relationship between resources committed and benefits achieved. It outlines how target setting, the quality of information, and cost–benefit analysis can be strengthened to support performance measures for addressing inequalities in the UK.