ACCA undertakes many checks and controls during the marking process to ensure that all exam results are accurate.
Before the marking starts, markers attend a meeting with the examiner to discuss the exam paper and agree a detailed marking scheme.
The examiner moderates the marking process closely and there are various steps in place during this process to enable the examiner to review marked scripts to ensure that the marking scheme is being applied consistently by all markers.
In addition the examiner pays special attention to scripts where marginal marks have been awarded. Checks are also built in to the marking software used by markers to ensure that each question on your script has been marked, the marks have been recorded against the correct question and that the total for the final mark is correct.
Altogether, there are nine independent checks during the marking process to verify that data returned to ACCA by markers is correct.
Any discrepancies that are found during this process are investigated and resolved before results are finalised. Once your results have been added to your student record, and your entry options have been created for the next exam session, ACCA then conducts further checks at the printing stage to ensure the printed results are accurate before they are released.
The quality controls applied at each stage of the marking process ensure the integrity of ACCA's results data. However, ACCA recognises that students may sometimes feel that their results do not reflect their perceived performance in the exam. In response to this, you can request an administrative review of your results if you:
- receive an absent mark but you were present at the exam and submitted an exam paper
- were not present at an exam but received a mark for your paper
- feel that ACCA's quality controls have not been applied properly in arriving at your mark.