Skip to main content

The global body for professional accountants

Upcoming planned system downtime

At the end of April, we’re introducing a redesigned MyACCA portal for all our students, affiliates, members and partners to manage their ACCA account.
In the lead-up to the new portal launching on 29 April 2026 there’ll be a period of planned system downtime during which some services will be unavailable.

MyACCA will be unavailable between 17-29 April 2026.

To avoid disruption, please plan ahead and download any important documents you may need before this period, including:​

  • Exam results and transcripts
  • Certificates​
  • Letters of good standing​
  • Letters of Equivalence
  • ​Payment receipts 

Key system downtime dates

  • New student registrations will be unavailable between 31 March and 29 April 2026.
  • The March 2026 exam results will be released on 11 April, and the June 2026 exam entry deadline is 16 April. This allows for six days to enter for the June exams following the March results. Booking demand is expected to be high so please book early.
How to book an exam

Find out what our planned downtime means for you

If you intend to start studying an ACCA qualification soon, here’s how our upcoming system downtime will impact you. 

New ACCA registrations

You’ll need to register with us by 31 March 2026. New registrations will be unavailable after this date until the launch of the new MyACCA portal on 29 April 2026.

Resuming an in-progress registration

If you’ve already started the application process, you’ll have until 31 March 2026 to complete it. This includes providing all necessary documentation. 

Any incomplete applications after 31 March 2026 will be closed, and you’ll need to restart your application after the launch of the new MyACCA portal on 29 April 2026.

Exam exemption requests

If you’ve started the application process and would like to apply for an exemption for the June 2026 exams, you’ll have until 31 March 2026 to provide all necessary documentation and complete your application.

Any incomplete exemption requests and applications after 31 March 2026 will be closed, and you’ll need to restart your application after the launch of the new MyACCA portal on 29 April 2026. 

In the lead up to the new MyACCA portal launching on 29 April 2026, there’ll be a period of planned downtime during which our systems, including MyACCA, will be unavailable.

To avoid disruption, please plan ahead and take any action needed by the key dates listed within the sections below.

Accessing MyACCA

MyACCA will be unavailable between 17 and 29 April 2026. If you need to update your account details, submit an application, or view and download any documents including certificates, payment receipts, exam transcripts or results, please do so by 16 April 2026.

ACCA Learning

You’ll still be able to access ACCA Learning during our planned system downtime (17-29 April 2026). However, there’ll be a short outage of up to three days at the start and end of this period to allow for essential updates.

Booking exams 

The exam booking platform will be unavailable between 17-29 April 2026.

Entry for June 2026 exams

You have until 16 April 2026 to book for the June 2026 exam session. Due to limited exam centre capacity early booking is advised. We’ll be unable to accept exam bookings for June 2026 after this date and your next available exam session will be September 2026.

Ethics and Professional Skills Module (EPSM)

You’ll still be able to access the Ethics and Professional Skills Module (EPSM) during our planned system downtime (17-29 April 2026). However, there’ll be a short outage of up to three days at the start and end of this period to allow for essential updates.

Exemption requests for June 2026 exams

If you wish to apply for an exemption for the June 2026 exams, you have until 31 March 2026 to provide all necessary documentation and submit your request. 

Any incomplete exemption requests after 31 March 2026 will be closed, and you’ll need to reapply after the launch of the new MyACCA portal on 29 April 2026.

Foundations in Professionalism

You’ll still be able to access Foundations in Professionalism during our planned system downtime (17-29 April 2026). However, there’ll be a short outage of up to three days at the start and end of this period to allow for essential updates. 

On-demand exams

On-demand exams will still be available between 17-29 April 2026. Provisional results will be provided on the same day as the exam. Final results will be accessible via the updated MyACCA portal after 29 April 2026.

Practice Platform 

You’ll still be able to access the Practice Platform during our planned system downtime (17-29 April 2026). However, there’ll be a short outage at the start of this period to allow for essential updates. We’ll share further details closer to the time.

Recording your PER progress

You have until 16 April 2026 to update your PER progress in MyExperience. You can resume updates after the launch of the new MyACCA portal on 29 April 2026.

Study Hub  

You’ll still be able to access the Study Hub during our planned system downtime (17-29 April 2026). However, there’ll be a short outage at the start of this period to allow for essential updates. We’ll share further details closer to the time.

Study Support Resources 

Access to Study Support Resources will still be available between 17-29 April 2026.  

In the lead up to the new MyACCA portal launching on 29 April 2026, there’ll be a period of planned downtime during which our systems, including MyACCA, will be unavailable.

To avoid disruption, please plan ahead and take any action needed by the key dates listed within the sections below.

Accessing MyACCA 

MyACCA will be unavailable between 17 and 29 April 2026. If you need to update your account details, submit an application, or view and download any documents including certificates, payment receipts, exam transcripts or results, please do so by 16 April 2026.

ACCA member applications

You have until 9 April 2026 to apply for ACCA membership. Any incomplete applications after 9 April 2026 will be closed, and you will need to reapply after the launch of the new MyACCA portal on 29 April 2026.

Recording your PER progress

You have until 16 April 2026 to update your PER progress in MyExperience. After this, you’ll need to wait until the launch of the new MyACCA portal on 29 April 2026 to resume updating.

Ahead of the updates to the MyACCA portal, there’ll be a period of planned downtime during which our systems, including MyACCA, will be unavailable.

To prepare, please take any action needed by the key dates listed within the sections below.

ACCA Learning

You’ll still be able to access ACCA Learning during our planned system downtime (17-29 April 2026). However, there’ll be short outages at the start and end of this period to allow for essential updates

Accessing MyACCA

MyACCA will be unavailable between 17 and 29 April 2026. If you need to update your account details, submit an application, or view and download any documents including certificates, payment receipts and letters of good standing, please do so by 16 April 2026.

CPD declarations and evidence records

You have until 16 April 2026 to submit any CPD declarations and evidence records for CPD reviews. After this, you’ll need to wait until the launch of the updated MyACCA portal on 29 April 2026.

CPD resources

You’ll still be able to access ACCA CPD events and products on the Configio platform during our planned system downtime (17-29 April 2026). However, there’ll be a short outage at the start and end of this period to allow for essential updates. 

CPD reviews

If you’ve been selected for a CPD review, you have until 16 April 2026 to provide materials. After this, you’ll need to wait until the launch of the updated MyACCA portal on 29 April 2026.

CPD waivers

You have until 16 April 2026 to apply for CPD waivers. After this, you’ll need to wait until the launch of the updated MyACCA portal on 29 April 2026.

Ethics and Professional Skills Module (EPSM)

You’ll still be able to access the Ethics and Professional Skills Module (EPSM) during our planned system downtime (17-29 April 2026). However, there’ll be a short outage of up to three days at the start and end of this period to allow for essential updates.

Payment of subscription fees

You won’t be able to make any online payments - including subscription fees - between 17-29 April 2026. 

Regulatory applications

You have until 16 April 2026 to submit a regulatory application. After this, you’ll need to wait until the launch of the updated MyACCA portal on 29 April 2026.

Reviewing PER progress

You have until 16 April 2026 to review any PER records submitted to you. After this, you’ll need to wait until the launch of the updated MyACCA portal on 29 April 2026.

We’ll keep you updated in advance with everything you need to know, including when you can access the new MyACCA portal and support materials.

View upcoming system downtime

We’ll keep you updated in advance with everything you need to know, including when you can access the new MyACCA portal and support materials.

View upcoming system downtime

In the lead up to the new MyACCA portal launching on 29 April 2026, there’ll be a period of planned downtime during which our systems, including MyACCA, will be unavailable.

To avoid disruption, please plan ahead and take any action needed by the key dates listed within the sections below.

Accessing MyACCA

MyACCA will be unavailable between 17-29 April 2026. If you need to update your account details, submit an application, or view and download any documents, please do so by 16 April 2026.

Regulatory applications

You have until 16 April 2026 to submit a regulatory application. After this, you’ll need to wait until the launch of the new MyACCA portal on 29 April 2026.

Contacting us during system downtime

You can reach us by email or through your MyACCA account (if applicable) until 9 April 2026. For urgent queries you can contact our Customer Services team by phone on +44 (0)141 582 2000. However, teams will be unable to action requests or provide personalised advice until our systems are back online.  Alternatively, please browse our Help and support section on our website for answers to frequently asked questions.

You’ll be able to contact us through your MyACCA portal once our systems are back on 29 April 2026. 

Help and support

Your redesigned MyACCA portal is coming

At the end of April, we’ll introduce a redesigned MyACCA portal for all our students, affiliates, members and partners to manage their ACCA account.

The new MyACCA portal will provide access to key information, support and services.

Key updates will include:

You’ll have access to a new help and support section on the MyACCA portal where you’ll find quick answers to queries. And if you need to follow up with us, you’ll see guidance on how to contact our support teams. 

If you are studying with a learning provider or university, you’ll be able to connect to them on the new MyACCA portal. This will allow you to view and share key information for progressing your ACCA studies.

If you are studying through an employer, or your membership is associated with one, you’ll be able to connect to them on the new MyACCA portal. This will allow you to view and share key information for progressing your ACCA studies or membership.

You’ll be able to view your study progress and exam results more easily on the new MyACCA portal.

You’ll be able to submit your own applications related to transfers, subscriptions, affiliate and CAT status on the new MyACCA portal. 

Exemptions will no longer be awarded automatically. Instead, you’ll need to accept any applicable exemptions on the new MyACCA portal.

Prepare for upcoming downtime

If you’re planning to register as a student, book into the June exam session, or will need access to your ACCA documents soon, we recommend getting this done now, or as soon as you can.

Login to MyACCA Register as an ACCA student