4. On exam day

We'd like your exam day to go as smoothly as possible. To give yourself the best chance of a successful exam experience, please follow our exam day related guidance we've provided below.

Before check-in

Download the software

You should have downloaded both ACCA's exam software and ProctorU's remote invigilation software. Information on these steps can be found on our Exam preparation page

Make sure your exam environment meets the exam regulations

These include taking your exam in a private well-lit room for the full duration of the exam and only having items on your desk/workspace which are allowed. Remember, if you breach any of the exam regulations this may result in your exam being terminated so it's important to read through these in advance.

Check the exam regulations and guidelines

Have photographic ID at the ready

You will need to present your ID as proof of your identity in order to take the exam.  The following forms of ID are accepted:

  • Passport
  • Driving licence
  • National ID card
  • Biometric residence permit

Close down all other applications

Other non exam-related applications running in the background are prohibited and risk interefering with the successful running of the exam. You can close these, by accessing Task Manager (Ctrl-Alt-Del) and ending these tasks.

During the check-in process

The check-in and greeting process should take approximately 10 minutes. This time is not subtracted from the time you’re allowed in your exam.

Check-in instructuctions

  1. Log into your ProctorU account 2-3 minutes before your scheduled appointment and click Start Session when the countdown timer reaches 0:00:00.
  2. Your browser will prompt you to share your screen so that you can be remotely invigilated. You will guided through a series of equipment checks to make sure your system meets the minumum requirements.
  3. You will be asked to take a photo of yourself and of your photographic ID so that your identity can verified by the invigilator.
  4. You will be prompted to download and a run a LogMeIn Rescue applet file that will bring up a chat box allowing you to interact with your invigilator during the exam. If prompted please click 'open' or 'allow the give the file permission to run. When the chat box says 'waiting' it means that you are in the queue waiting for your invigilator (please do not re-download the applet file during waiting status as this will place you at the end of the queue).

Invigilator greeting and exam security checks

Once you have carried out these check-in steps the invigilator will then greet you and then complete verification checks required to ensure you meet and accept the regulations, guidelines and terms and conditions of the exam.

During this process the invigilator will ask to take control of your mouse and keyboard in order to ensure your device to ensure no unauthorised applications are running on your device and will close any that should be open. You will be able to see everything that the invigilator is doing whilst this is being carried out.

Once the invigilator has carried out these checks they will return control of your device back you and you will be able to start your exam when you are ready.


During your exam

You are only permitted to access the exam software during your exam and you'll be supervised by an invigilator throughout. For guidance on how to answer questions and use the features within the exam environment, please visit our Study support resources pages.

Being under exam conditions

You'll be expected to adhere to all the rules and regulations of the exam for the entire duration of the exam. These include:

  • No one else being in your room or being audible outside your room.
  • Not talking aloud during your exam.
  • No unauthorised items being on your desk.
  • Not leaving your desk until you have submitted your exam.

Finishing your exam

Alert your invigilator that you have finished using the chat box before submitting your exam attempt. The invigilator will ask you to tear up any scrap paper used during the exam before you leave the exam environment.


After your exam

Your exam result will be shown on screen together with confirmation of whether your attempt at the exam has been successful. Please note that this result is provisional until it has been confirmed by ACCA via your Exam Results service. If you have access to a printer, you may print a copy of your provisional result notification upon completion of your exam.

Logging out and uninstalling exam software

After reviewing your results, your invigilator must observe you log out of the exam website and close all browser tabs.

You should then uninstall the ACCA Exam Software from your device following which you can close the ProctorU chat box. This will end your session with ProctorU.

Your student results record

Your results will be uploaded to ACCA’s server immediately on completion of the exam. ACCA will process your result and will update your student record to reflect your CBE result. Please allow 72 hours for your status to be updated.

If you have any further questions about what you need to do on exam day please visit our frequently asked questions

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Next step: 

If you wish to take advantange of the convenience of remote on-demand exams, visit our exam availability page to make a booking.