Stakeholder engagement and management

In order to be awarded CPD units you must answer the following five random questions correctly. If you fail the test, please re-read the article before attempting the questions again.

  1. According to the article, what is a key thing that sets internal auditors apart regarding their stakeholders?

  2. According to Maya Angelou, what will people never forget?

  3. In what circumstances does the author suggest that internal auditors may face resistance, or even hostility?

  4. Who defines value with regard to what Internal Audit does, according to Richard Chambers?

  5. What KPI does the author suggest may be unique to the Board of Directors/Audit Committee?

  6. Can External Audit place reliance on the work performed by Internal Audit?

  7. Internal auditors working in the public sector may have another group of stakeholders to consider: "End users". Which of the stakeholders in the article does the author think may have similar expectations?

  8. Are emails the best way to stay in contact with stakeholders?

  9. Why might internal auditors shy away from holding face-to-face meetings with senior Executives?

  10. What did Steve Jobs say we should do to understand our stakeholders?