Balanced scorecard perfection

Multiple-choice questions: In order to be awarded CPD units you must answer the following five random questions correctly. If you fail the test, please re-read the article before attempting the questions again

  1. How does a balanced scorecard-based KPI method benefit organisations?

  2. What is driving the need for using the balanced scorecard model today?

  3. Which of the following is NOT a key dimension of the balanced scorecard model?

  4. When designing KPIs, which of the following is NOT important to know?

  5. Which of the following is NOT included?

  6. What factors should the balanced scorecard determine?

  7. Which of the following is NOT a benefit of a clear and well-documented performance management strategy?

  8. Why should you avoid including too many KPIs in the balanced scorecard?

  9. What is the risk of not adopting the right mechanism for calculating KPIs?

  10. What is a balanced scorecard?

1 Unit