Employee analytics

In order to be awarded CPD units you must answer the following five random questions correctly. If you fail the test, please re-read the article before attempting the questions again.

  1. Which one of the following is not a benefit of technological changes in the past -

  2. Identify the biggest benefit of big data in the retail environment from the following -

  3. What has increased power for customers - based on rich customer data - enabled them to do?

  4. Big data can also be used in different context, such as helping employees to -

  5. Generic messages to employees that are not made relevant to their needs can lead to -

  6. Data held in HR systems may not be useful to inform change management for which reason -

  7. The change process is -

  8. Collecting data on employee sentiment throughout a change process helps leaders to -

  9. What do employees expect in work because they have grown used to it in their non-work activities?

  10. Which one of the following is not a direct benefit of adopting a customer analytics mindset in driving organisational change?