Speak-up practices evolve over time and the effectiveness of formal arrangements is primarily supported by the independence of speak-up operators.
Effective speak-up arrangements also involve:
- a combination of different channels to voice concerns
- a robust and consistent response system, and
- an appropriate recording of speak-up events.
Most importantly, the effectiveness of such arrangements relies on the willingness to respond at different levels of management. To ensure this, responsiveness must be well organised, clearly mandated and adequately resourced.