An introduction to compliance professional standards

This podcast explains how HMRC compliance staff will work under the HMRC charter

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Listen now to this podcast, which features Glenn Collins, Head of Technical Advisory and Strategic Engagement at ACCA, in discussion with HMRC.

This podcast explains how HMRC compliance staff will work under the HMRC charter with taxpayers – including their agents. It explains what the compliance professional standards are, how they link to the HMRC charter and what taxpayers and agents should expect under each of these standard headings:

  • getting things right
  • being aware of taxpayers’ (and agents’) situation
  • being responsive
  • treating taxpayers fairly.

Let us know whether you found this podcast interesting and what other topics you would like to hear covered – simply email ukpolicy@accaglobal.com.

Listen to An introduction to compliance professional standards now.