Service availability

Keep up to date with planned maintenance work and known system outages that may affect access to our services.

In order to provide a consistent service we periodically carry out maintenance on our systems. If you are experiencing issues, please check the schedule below. Please only attempt to log in after the maintenance is finished.

EPSM/FIP/RPEM service update - 25 May 2023

Our ethics and professionalism modules (FIP/EPSM/RPEM) continue to remain temporarily out of service.  Work to move these modules onto a new hosting platform is progressing well, which will allow us to offer these modules again in the near future. 

We appreciate your continued patience whilst we carry out this work and once again wish to apologise for any disruption this may have had on your ACCA journey.

We’ll provide you with a further service update before the end of June. Should you need any further information in the meantime you can view our FAQs which support both student and affiliate queries.

Access FAQs on FIP/EPSM/RPEM service issues

FIP service update 13 April 2023

We’d like to advise students that, as is usual during this period, FIP is currently unavailable as we are processing results from the latest exam session and completion status may impact your student status.

We'd also like to alert students that some problems have emerged with the platform that supports the module which could result in disruption to your service outside the exam results period, and a risk that your progress is not recorded.

We apologise for this disruption and will update you as soon as we can.

For more information please visit our FAQs page

Remote Session Exams Status

There are currently no known issues with our services.

If you are having trouble launching your Remotely Invigilated exam, please use the Troubleshooting guidance here

DateTimeDescription
12/05/2023-13/05/202322:00-04:00myACCA will be unavailable for planned maintenance
13/05/2023-14/05/202323:00-09:00Exam Entry will be unavailable (unable to book, amend or cancel your exam) for planned maintenance
19/05/2023-20/05/202320:00-08:00myACCA will be unavailable for planned maintenance
22/05/2023-23/05/202322:00-03:00myACCA will be unavailable for planned maintenance
10/06/2023-11/06/202323:00-09:00Exam Entry will be unavailable (unable to book, amend or cancel your exam) for planned maintenance
08/07/2023-09/07/202323:00-09:00Exam Entry will be unavailable (unable to book, amend or cancel your exam) for planned maintenance
23/07/2023-23/07/202300:00-09:00Exam Entry will be unavailable (unable to book, amend or cancel your exam) for planned maintenance
11/08/2023-12/08/202322:00-04:00myACCA will be unavailable for planned maintenance
13/08/2023-13/08/202300:00-10:00Exam Entry will be unavailable (unable to book, amend or cancel your exam) for planned maintenance
14/08/202322:00-03:00myACCA will be unavailable for planned maintenance
18/08/2023-19/08/202320:00-08:00myACCA will be unavailable for planned maintenance
27/08/202304:30-16:30myACCA will be unavailable for planned maintenance
10/09/2023-10/09/202300:00-10:00Exam Entry will be unavailable (unable to book, amend or cancel your exam) for planned maintenance
15/10/2023-15/10/202300:00-10:00Exam Entry will be unavailable (unable to book, amend or cancel your exam) for planned maintenance
22/10/2023-22/10/202300:00-09:00Exam Entry will be unavailable (unable to book, amend or cancel your exam) for planned maintenance
03/11/2023-04/11/202320:00-08:00myACCA will be unavailable for planned maintenance
10/11/2023-11/11/202322:00-04:00myACCA will be unavailable for planned maintenance
11/11/2023-12/11/202323:00-09:00Exam Entry will be unavailable (unable to book, amend or cancel your exam) for planned maintenance
28/11/202304:30-16:30myACCA will be unavailable for planned maintenance
09/12/2023-10/12/202323:00-09:00Exam Entry will be unavailable (unable to book, amend or cancel your exam) for planned maintenance