Your new MyACCA portal

Robust and resilient systems for the future

At the end of April, we’ll introduce a redesigned MyACCA portal to manage your ACCA account.

Changes to the way you manage your account

From April, all our partners will need to access our redesigned MyACCA portal. Your new MyACCA portal will provide you with access to everything you need in one place, including key information, support, and services.

This will mean changes to the way you manage your account - and how you contact our teams - all of which will happen through the MyACCA portal.

Key information to be aware of

We’ll be transitioning our systems as we introduce the redesigned MyACCA portal.

As we transition, there will be a period of downtime during which you won't be able to access certain services.

Find out more about key steps to take ahead of our system downtime.

Deadlines and dates

What to expect over the coming weeks

We’ll keep you updated in advance with everything you need to know. You now have access to ‘how to’ videos to prepare you for using the redesigned MyACCA portal.

You’ll be able to access the redesigned MyACCA portal at the end of April. We’ll let you know when it’s ready.

Accessing your new MyACCA account

You will need to register for an account to gain access to the portal. If you already had portal access with us, your existing account login will no longer work unless you were logging in via email (for example, if you are an ODCBE center).

Registering for portal access is simple – we just require your name and email address. You will then be able to connect your portal to your organisation to view and manage your organisation’s data. If you are already the primary administrator, you will be automatically connected.

Your organisation can have multiple portal administrators managing their portal, all using their unique portal access.

Watch our video on how to register for your MyACCA access.

New features on the redesigned MyACCA portal

Partner Services

From the end of April, ACCA Exchange will be known as Partner Services.

Learn about Partner Services

Inviting your people to register with ACCA

Bulk ACCA registrations are being replaced. Instead you'll need to invite your new ACCA contacts to register with us.

Explore how to invite people to register

Billing arrangements

An Exchange payment policy will be referred to as a billing arrangement from April

Explore billing changes

Connecting to your people

You’ll need to connect to your people on the MyACCA portal to access services such as ‘pay on behalf of’ and exam results. Relevant for Approved Learning Partners (ALPs) and ACCA Exchange partners (known as Partner Services from April).

Learn about making connections

Enabling the Exam Results Service

You’ll need to enable the updated Exam Results Service, if you're an Approved Learning Partner; or an ACCA Exchange partner (known as Partner Services from April).

Results service changes

Managing your applications and accreditation renewals

Our accreditations and renewal processes have been updated for Approved Employer, Silver Learning Partner, Approved Learning Partner, ODCBE and Accredited Universities.

Explore accreditation updates

Some of the high-level changes on your portal

You’ll need to contact our teams via the new MyACCA portal going forwards. This will replace any emails you would normally send to ACCA support teams. You’ll have full visibility on the status of your queries on the portal.

You’ll find quick answers to queries in the new Help and Support section on the MyACCA portal.