Building trust with your colleagues is vital for business success

Trust is -

A topic that should be of greatest interest to managers and leaders

All of the other answers are true

A fundamental ingredient of social interaction

Likely to be fixed and unchangeable

A trustor is -

All of the other answers are true

Sometimes an entire organisation

Sometimes an individual

Sometimes a team or business unit

A trustee -

Can do little or nothing to change the perceptions of the trustor in terms of building trust

None of the other answers is true

Is vulnerable to the actions of the trustor

Makes an evaluation of the trustor's ability, benevolence and integrity before deciding how to act

Which of the following is most likely to be a questionnaire statement measuring trustee ability?

I believe that the trustee has similar values to me

The trustee has the intelligence to perform well at work

I feel that the trustee has my best intentions at heart

The trustee is charming

Which of the following is most likely to be a statement in a questionnaire measuring the characteristic of trustee benevolence?

My needs and desires are very important to the trustee

I have a great deal of confidence in the trustee's personal qualities

The trustee is highly rated by clients, customers and other stakeholders

The trustee seems to behave in line with a moral code that I find agreeable

Which of the following statements is the most likely to be included in a questionnaire measuring the characteristic of trustee integrity?

The trustee's actions are not always very consistent

I feel that the trustee demonstrates great concern for people within the team

The trustee is very good at dealing with office politics

I never have to wonder whether the trustee will follow through on promises

In the context of developing trust, integrity -

Is likely to be defined in a common fashion by all accountants and finance professionals worldwide

Is best thought of as an absolute set of values and principles that would be agreed upon by most people

Is likely to be naturally stronger within public sector than private sector organisations

Is likely to be defined differently within different cultures as well as by different individuals

Which of the following is likely to be important in determining whether a trustee possesses integrity?

All of the other answers are likely to be factors

Reliability

Discreetness

Fairness

Improving your trustworthiness -

Is most important for trainees and employees

Requires that you can change people's perceptions about your ability, benevolence and integrity

Is most important for leaders

Requires that you first get feedback on how other people view your levels of ability, benevolence and integrity

A leader who seeks to build trust should ideally -

Check up on employees to ensure that they are not committing acts of theft or other wrongdoing

Check up only on employees who have a track record of making mistakes and being unreliable

Check up on employees but communicate that the intention is to offer them coaching and support should they need it

Avoid checking up on employees at all

Building trust with your colleagues is vital for business success

Trust is -

A trustor is -

A trustee -

Which of the following is most likely to be a questionnaire statement measuring trustee ability?

Which of the following is most likely to be a statement in a questionnaire measuring the characteristic of trustee benevolence?

Which of the following statements is the most likely to be included in a questionnaire measuring the characteristic of trustee integrity?

In the context of developing trust, integrity -

Which of the following is likely to be important in determining whether a trustee possesses integrity?

Improving your trustworthiness -

A leader who seeks to build trust should ideally -

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