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The global body for professional accountants

Planned system downtime

In the lead up to the redesigned MyACCA portal launching on 29 April 2026, there’ll be a period of planned system downtime during which some services will be unavailable.

MyACCA will be unavailable between 17-29 April 2026

To avoid disruption, please plan ahead and download any important documents you may need before this period, including:​
  • Exam results and transcripts
  • Certificates​
  • Letters of good standing​
  • Letters of Equivalence​
  • ​Payment receipts

Find out what this means for you

You can access ACCA Careers during our planned system downtime (17 - 29 April 2026). However, if you need to contact ACCA Careers, our email inbox is closed between 10–29 April 2026 and any messages sent during this period will not be received or retained for action when our systems are back on 29 April 2026. If your enquiry is still relevant, please resend your email on or after 29 April 2026.

New registrations will be unavailable until the launch of the new MyACCA portal on 29 April 2026.

MyACCA and the Exchange portal are currently unavailable. You'll be able to access the updated MyACCA portal when our systems are back on 29 April 2026.

The next opportunity to apply for our Approved Employer Programme or to renew is after the launch of the new MyACCA portal on 29 April 2026.

You can reach us by email or through your MyACCA account (if applicable) until 9 April 2026, or until 15 April 2026 for exam entry related queries.

For any urgent queries after this date, you can contact our Customer Services team by phone on +44 (0)141 582 2000 or on the local toll free number. However, from between 17-29 April, teams will be unable to action requests or provide personalised advice until our systems are back online.

You’ll be able to contact us through your MyACCA portal once our systems are back on 29 April 2026.

The March 2026 exam results will now be released on 11 April 2026.

The June 2026 standard entry deadline will now be 16 April 2026. There will be no late entry period for June 2026.

Due to limited exam centre capacity early booking is advised. We’ll be unable to accept exam bookings for June 2026 after 16 April, and the next available exam session will be September 2026.

All exam exemption applications will reopen after the launch of the new MyACCA portal on 29 April 2026.

The next opportunity to apply,  renew or change your existing accreditation is after the launch of the new MyACCA portal on 29 April 2026.

The next opportunity to apply for our learning partner programmes is after the launch of the new MyACCA portal on 29 April 2026.

Approved Learning Partner and Registered Learning Partner renewals will continue from 29 April 2026 when our new systems are live.

You'll be able to update your connections with your students, affiliates and members on the updated MyACCA portal from 29 April 2026.

The next opportunity to apply to become a licensed on-demand CBE centre is after the launch of the new MyACCA portal on 29 April 2026.

On-demand exams are available between 17-29 April 2026.

Provisional results will be provided on the same day as the exam.

Final results will be accessible via the updated MyACCA portal after 29 April 2026.

You can download any Practising Certificates after the launch of the new MyACCA portal on 29 April 2026.

You can submit a regulatory application after the launch of the updated MyACCA portal on 29 April 2026.

The database to search for an ACCA approved employer is unavailable from 17-29 April 2026.

You can search for a Learning Partner, however, the information on our database will not be updated between 17 - 29 April 2026.

You can search for an ACCA member, however, the information on our database will not be updated between 17-29 April 2026.

See the full list of services and key downtime dates for our students, members and affiliates.

Stay up to date

Over the coming weeks we’ll release more details about the redesigned MyACCA portal along with guidance and support to get you started.

We recommend you visiting and bookmarking our information page.