First impressions count

One implication of the article is that candidates

Should understand that they are not being judged solely on their technical skills, intelligence and job-relevant knowledge

Should smile, nod and use more humour during interviews

Should prepare for interviews by creating stories or achievements that make them appear more impressive

Should attend acting classes so that they can better convey their social skills during interviews

One implication of the article is that untrained interviewers

Should be replaced in the recruitment and selection process by computer algorithms

Typically believe they evaluate candidates using one set of criteria but actually judge them using a possibly overlapping but different set of criteria

Are unable to make unbiased decisions about candidates and therefore the interview should be replaced with a more objective method of assessment

Should undergo training so that they stop making interview decisions that are not demonstrably related to candidates' technical skills and knowledge

Nonverbal cues such as smiling have been shown to influence interviewers' ratings of candidates. Which of the following behaviours and characteristics are also likely to influence interviewers' judgments?

Emotional expressions, eg frowns and crying

Clothing choices made by candidates

All of the other answers are likely influencing factors

Head nodding

Speaking about past occasions in which a candidate has engaged in voice may help them to be rated more highly in job interviews. Which of the following interview responses would be a strong example of engaging in voice?

'I identified that I would likely not get promoted by my previous line managers, so I made a plan to get a new job, which is why I am here now'

'I discovered that our biggest competitor was engaging in certain unfair practices, so I pointed this out to senior management'

'I didn’t think that my previous supervisor was being entirely fair when assigning interesting projects, so I spoke to her about it. She disagreed strongly with my point of view initially, but I think I brought her around to my way of seeing things'

'I spotted that a mostly predictable group of customers were not paying invoices on time, so I suggested a process for identifying these customers and taking action more quickly'

An implication of the article is that

Candidates should get advice on the extent to which they speak too slowly and then take action accordingly

All candidates should speak more quickly in order to improve their interview ratings

Most candidates should speak more quickly in order to improve their interview ratings

Candidates who have been told that they speak too quickly should continue to speak quickly both in interviews as well as other professional settings

Candidates who wish to make a stronger impression during interviews should

Never speak about situations that went badly such as failures they experienced or mistakes they made

Choose carefully the words they use when speaking about situations that caused them stress or difficulties

Never admit that they ever felt tired, angry or stressed at work

Speak only in passing about situations that went badly, eg failures they experienced or mistakes they made

In practical terms, it is likely that

All candidates would benefit from smiling much more during interviews

A significant proportion of candidates could make a stronger impression during job interviews

Only a small proportion of candidates are likely to need to smile more during interviews

Smiling more may lead interviewers to believe that candidates are being inauthentic or lacking in sincerity

In terms of using hands during job interviews,

Candidates might wish to record themselves during mock interviews to see how much they naturally make hand gestures

Most candidates should copy influencers seen on social media to learn how best to use their hands

Most candidates should observe salespeople to learn how to use their hands to better effect

All candidates would benefit from using their hands much more during interviews

A key implication of Murray Barrick's research is that

The traditional interview as conducted by untrained interviewers could probably be shortened with little effect on its effectiveness

All of the other points are true

Candidates should think carefully about how they can make a strongly positive impression during the first few minutes of meeting interviewers

Interviewers need to be trained to gather evidence about candidates for the full length of the interview and not to rely disproportionately on the first few minutes

Use of the interview tactic known as ingratiation can be measured using candidates' agreement or disagreement with questionnaire statements. Which of the following is least likely a statement on such a questionnaire?

'I compliment interviewers for things they do during the interview'

'I point out strengths relating to the services or products offered by the interviewers' organisation'

'I nod in agreement with interviewers' comments and laugh when appropriate'

'I find a way to comment critically on things that the organisation could do better'

First impressions count

One implication of the article is that candidates

One implication of the article is that untrained interviewers

Nonverbal cues such as smiling have been shown to influence interviewers' ratings of candidates. Which of the following behaviours and characteristics are also likely to influence interviewers' judgments?

Speaking about past occasions in which a candidate has engaged in voice may help them to be rated more highly in job interviews. Which of the following interview responses would be a strong example of engaging in voice?

An implication of the article is that

Candidates who wish to make a stronger impression during interviews should

In practical terms, it is likely that

In terms of using hands during job interviews,

A key implication of Murray Barrick's research is that

Use of the interview tactic known as ingratiation can be measured using candidates' agreement or disagreement with questionnaire statements. Which of the following is least likely a statement on such a questionnaire?

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