WCM Series 1
In Series 1, managers will learn core foundational skills to enhance their impact as leaders. You will also build your strategic thinking skills, with a focus on the customer and your stakeholders. You will learn:
- how world class managers think and behave
- how to set goals to align with strategy and vision
- how to run effective meetings and give impactful team briefings
- customer and stakeholder engagement skills
- and more.
WCM Series 2
Series 2 aims to create a greater understanding of how managers can better align their own and their team's activity to the organisational strategy and goals. This includes:
- understanding emotional intelligence of themselves and others
- developing coaching skills
- learning how to have difficult conversations and manage conflict
- making the transition from manager to leader by focusing on strategic thinking.
