Anger at work

Multiple-choice questions: In order to be awarded CPD units you must answer the following five random questions correctly. If you fail the test, please re-read the article before attempting the questions again

  1. A central argument being made in the article is that -

  2. Empathic anger is defined as anger triggered by observing or learning of acts causing harm to another person or persons. It is -

  3. In a negotiation, the display of anger by a negotiator -

  4. The suggestion that a negotiator should be tough, hostile or angry in order to be successful

  5. In order to be successful, a negotiator should generally -

  6. Managers who frequently demonstrate high levels of anger in front of their reports -

  7. Managers who strategically try to use anger in order to motivate employee performance -

  8. People who find it difficult to control their anger -

  9. Cognitive reappraisal is a mental strategy that -

  10. Which of the following statements is most likely to be true?

1 Unit