The truth about tech promises

What do new systems usually not promise?

Evaluating human responses

Channeling of human responses

Monitoring human responses

Business as usual

Which of the following words might not connote a neat, engineered approach?

Complexity

System

Project

Technology

Which of the following is the most accurate definition of optimism bias?

Viewing the world as more benign than it really is, our own attributes as more favourable and our own goals as more actionable than they really are

Viewing the world in a manner biased towards success

Viewing the world through rose-tinted spectacles

Viewing projects as easier than they are likely to be

Which of the following is the most accurate definition of the planning fallacy?

When people fail to consult the entire organisation before embarking on a project

When people fail to include others' experiences or plan for unknowns

When plans have not considered all risks

When people fail to plan for the worst

Which of the following is not a common trap of technology-based initiatives?

Matching a great solution to the wrong problem

Oversimplifying the role of the leader

Underestimating cost

Over reliance on past experience

Which of the following does the article not state is a role of senior leaders?

Allocating time

Setting direction

Setting context

Setting resources

What do central interventions in complex systems risk?

Project failure

Extra complexity

Fraud

Destabilising the organisation

Which of the following is not required for behaviour change?

Coercion

Disseminating change at a pace people can absorb

Consistent messaging

Encouraging people to do the messy work of change

Which of the following is not an example of 'overstretch at the centre'?

Inconsistency

Over claiming for technical fixes

Projects delivered on time and on budget

Panic when people respond in an unexpected way

Which of the following is not a way that senior leaders might balance technical leadership with adaptive leadership?

Drive their vision to the exclusion of others' ideas

Give frontline management space to discover the solution

Invite engagement in the reality of messy change

Give clear early deliverables

The truth about tech promises

What do new systems usually not promise?

Which of the following words might not connote a neat, engineered approach?

Which of the following is the most accurate definition of optimism bias?

Which of the following is the most accurate definition of the planning fallacy?

Which of the following is not a common trap of technology-based initiatives?

Which of the following does the article not state is a role of senior leaders?

What do central interventions in complex systems risk?

Which of the following is not required for behaviour change?

Which of the following is not an example of 'overstretch at the centre'?

Which of the following is not a way that senior leaders might balance technical leadership with adaptive leadership?

You scored

0

out of

0

Test passed. Enter your details to download your certificate. Your certificate will also be sent to you by email.

Our sites

Useful links

Using this site

Contact us

Planned system updates