FSA: high-level proposals for an FCA regime for consumer credit

Comments from ACCA to the Financial Services Authority, April 2013.

Summary

ACCA currently holds an OFT Group Consumer Credit Licence. The focus of ACCA’s response is concerned with the proposals concerning exempt professional firms and authorised professional firms, and is dealt with under question 10.

The process of transfer to the new regime is potentially complex, and we welcome the intention stated in the overview to the consultation paper, that the FSA will provide support in the form of targeted communications to the firms affected, presentations and plain language guidance.

Specific comments

Q1. Do you agree that our proposals strike the right balance between proportionality and strengthening consumer protection?

In our opinion, the proposals generally strike the right balance. Proportionality is key in any regulatory regime to ensure sufficient protection without being overly burdensome.

Q2. Do you agree that we have included the right activities in the higher and lower risk regimes?

In our opinion, the proposals appear reasonable.

Q3. Do you agree that our proposals minimise the impact on competition within the regulated consumer credit market?

The new regime should aim to promote competition and choice in the consumer credit market, and we believe that the proposals advance this aim.

Q4. Do you have any comments regarding our proposals for the interim permission regime?

We believe that the proposals are appropriate.

Q5. Do you agree that we should apply the Threshold Conditions as proposed?

Yes, we agree that the proposals appear reasonable.

Q6. Do you agree that it would be appropriate for the FCA to apply the approved persons regime activities as proposed?

Yes, we agree that the proposals appear reasonable.

Q7. Do you agree with our proposal not to apply a customer function to any consumer credit activity, particularly debt advice?

Yes, we agree that the proposals appear reasonable.

Q8. Do you agree with our proposed approach to appointed representatives and multi-principal arrangements?

Yes, we agree that the proposals appear reasonable. 

Q9. Do you agree with our proposed approach to self-employed agents?

Yes, we agree that the proposals appear reasonable.

Q10. Do you agree with our approach to professional firms?

ACCA is in agreement with the proposal that the consumer credit activities of professional firms currently covered by a group licence should come within the FSMA Part 20 regime if possible. ACCA would put into place appropriate rules, approved by the FCA, by 1 April 2014 to enable the majority of its members to continue to carry on activities currently falling within its OFT group licence.

However, the proposals within the consultation document do not indicate how consumer credit activities should be performed in order to fall within the definition of ‘incidental’. Currently, without clarity in this respect, there is uncertainty regarding how many professional firms would be required to apply for direct authorisation from the FCA.

It is not possible for a firm to be both authorised by the FCA and exempt under Part 20, and so any firm that is, in future, required to be fully authorised for consumer credit activities would be required to seek full authorisation in respect of all its FSMA-regulated activities. We acknowledge that there is a benefit in streamlining regulation in this way – so that the FCA is responsible for regulating ‘whole firms’ that are required to be authorised by it. However, the perception of any firms that currently fall within the Part 20 regime in respect of Exempt Regulated Activities would be that the requirement of full authorisation is disproportionate and simply an unintended consequence of ‘streamlined’ consumer credit regulation. The additional costs to such firms – in terms of administrative burdens and fees – must be kept to a minimum in order not to outweigh the benefits to consumers.

A situation that might have been overlooked is that of a professional firm that is authorised for investment business by the FCA that currently falls within the group licensing regime. Such a firm would, in future, be required to seek full authorisation from the FCA in respect of incidental consumer credit activities. Similar considerations with regard to proportionality and costs to such firms apply.

Q11. Do you agree with our proposal to apply prudential standards to debt management firms only?

Yes, we agree that the proposals appear reasonable.

Q12. Are there any difficulties in collecting data on the size of debt contracts being negotiated and/or the amount of client money held (as the basis for our prudential standards)?

Debt management firms themselves will be better placed to provide views on this question.

Q13. Are there other measures that would ensure our prudential regime for debt management firms targets the firms that pose the greatest risk to consumers?

We are not aware of any other such measures.

Q14. Do you agree with our proposals that the new high-level conduct requirements should apply from 1 April 2014?

We agree that the proposals appear reasonable, although the timeframe is short. Resources must be made available to communicate with firms and professional bodies throughout the transition to the new regime.

Q15. Do you agree with our proposed approach to financial promotions?

Yes, we consider it appropriate to have consistency

Q16. Are there provisions within industry codes that you think should be formally incorporated into FCA rules and guidance?

We believe that voluntary codes can complement the rules and Principles for Business of the FCA, and it will surely be of benefit to consumers for the FCA to work with trade associations to ensure a coherent approach, providing clarity to both consumers and firms. As part of this, trade associations’ codes should be required to highlight that in the case of inconsistency or doubt, the rules and principles of the FCA will prevail.

Looking beyond such alignment of regulations, important consumer protections within industry codes should be introduced into the FCA’s rules and guidance, while not overlooking the benefits of principles-based standards.

ACCA has its own rulebook and standards with which any member of ACCA and anybody licensed by ACCA (for example insolvency practitioners) must comply. These are, and would remain, independent of FCA rules and guidance.

Q17. Do you agree with the different standards that we propose to apply to different types of debt advice?

Yes. Standards must be proportionate to the nature and risk of the activity being undertaken. 

Q18. Do you agree with our proposed approach to applying client asset rules to debt management firms?

Yes, we agree that the proposals appear reasonable and proportionate.

Q19. Do you have any comments regarding our proposed approach to peer-to-peer platforms?

ACCA has no comment on this.

Q20. Do you agree with our proposed approach to authorised firms which outsource the tracing of debtors to third party tracing agents?

Yes, we agree that the proposals appear reasonable.

Q21. Do you have any comments regarding our proposed approach to supervision and regulatory reporting?

The proposed approach must ensure that the supervision is proportionate to the size and type of firm and the risk attached to the activities it is carrying out.

Q22. Do you have any comments regarding our proposed approach to enforcement?

No, we have no comment on this.

Q23. Do you have any comments regarding our proposed approach to complaints and redress?

No the proposed approach appears reasonable.

Q24. Do you have any comments on our proposed approach to tackling financial crime?

No, we have no comment on this.

Q25. Do you have any comments on our proposed interim permission fees?

The workload of the FCA will be intense during the interim permissions period, and we note that the costs relating to interim permissions will be recovered through one-off interim permission fees. Similarly, the intention appears to be to recover the FCA’s costs from those organisations that it will regulate. The implication is that the fee structure will be complex, and we would expect a focus on transparency when the FCA consults on fees in October/November 2013, and subsequently publishes its business plan.

Q26. Do you agree with our proposed approach for the FOS general levy for firms with an interim permission?

Yes, we agree that the proposals appear reasonable.

Q27. Do you agree with our market failure analysis?

ACCA has no comment on this.

Q28. Do you agree with the costs and benefits identified?

It is noted that the costs associated with exempt professional firms have not been included in the aggregate cost estimates, and the effects on these firms will be considered in the further consultation in the Autumn. Account should also be taken of the costs to professional bodies of drafting and implementing new regulations.

Q29. Do you agree with our initial assessment of the impacts of our proposals on the protected groups? Are there any others we should consider?

Yes. ACCA is not aware of any other impacts.

Q30. Do you have any comments regarding our proposed approach to second charge lending?

No, we have no comment on this.

Conclusions

ACCA is generally in agreement with the proposals. It has a particular interest in how professional accountancy firms and insolvency practitioners will be dealt with under the transfer of the regulatory regime from the OFT to the FCA. These are largely dealt with under question 10, but ACCA would welcome the opportunity to contribute to further consultation.