Your new MyACCA portal

Robust and resilient systems for the future

At the end of April, we’ll introduce a redesigned MyACCA portal to manage your ACCA account.

Changes to the way you manage your account

From April, all our partners will need to access our redesigned MyACCA portal. Your new MyACCA portal will provide you with access to everything you need in one place, including key information, support, and services.

This will mean changes to the way you manage your account - and how you contact our teams - all of which will happen through the MyACCA portal.

Key information to be aware of

We’ll be transitioning our systems as we introduce the redesigned MyACCA portal.

As we transition, there will be a period of downtime during which you won't be able to access certain services.

We’ll keep you updated in advance with everything you need to know, including when you can access your redesigned MyACCA portal.

What to expect over the coming months

There’s nothing for you to do right now. We’ll keep you updated over the coming months with everything you need to know. At the beginning of April, you’ll have access to ‘how to’ guides, videos and demos to prepare you for using the redesigned MyACCA portal.

You’ll be able to access the redesigned MyACCA portal at the end of April. We’ll let you know when it’s ready.

Accessing your new MyACCA account

If you already have access to an ACCA portal, it'll be replaced by the new MyACCA portal.

Your existing login details and information will be carried over. You’ll be able to do everything you usually do; and more.

If you don’t already have an account with us, you’ll be able to create one. It’s really easy, we just need your name and email address to get you started.

New features on the redesigned MyACCA portal

Partner Services

From the end of April, ACCA Exchange will be known as Partner Services.

Learn about Partner Services

Inviting your people to register with ACCA

Bulk ACCA registrations are being replaced. Instead you'll need to invite your new ACCA contacts to register with us.

Explore how to invite customers to register

Billing arrangements

An Exchange payment policy will be referred to as a billing arrangement from April

Explore billing changes

Connecting to your customers

You’ll need to connect to your customers on the MyACCA portal to access services such as ‘pay on behalf of’ and exam results. Relevant for Approved Learning Partners (ALPs) and ACCA Exchange partners (known as Partner Services from April).

Learn about making connections

Enabling the Exam Results Service

You’ll need to enable the updated Exam Results Service, if you're an Approved Learning Partner; or an ACCA Exchange partner (known as Partner Services from April).

Results service changes

Managing your applications and accreditation renewals

Our accreditations and renewal processes have been updated for Approved Employer, Silver Learning Partner, Approved Learning Partner, ODCBE and Accredited Universities.

Explore accreditation updates

Some of the high-level changes on your portal

You’ll be asked to create an account to gain access to the MyACCA portal. This will only require your name and email address to get started.

Your existing login details will still work on the new MyACCA portal. More information will follow on what to do if you currently have more than one portal account with us.

You’ll need to contact our teams via the new MyACCA portal going forwards. This will replace any emails you would normally send to ACCA support teams. You’ll have full visibility on the status of your queries on the portal.

You’ll find quick answers to queries in the new Help and Support section on the MyACCA portal.