Pang Sern Yong
Pang Sern Yong, an HRD Certified Trainer with a degree in Communication Studies, and additional certifications from the government-led AI Untuk Rakyat programme, is a renowned speaker and thought leader in applying AI tools, particularly ChatGPT, in business and communication contexts.
Based in Kuala Lumpur, Pang is notable for founding the ChatGPT Malaysia Community, which boasts over 15,000 members, and authoring "ChatGPT - A Guide for Introverts", a pioneering guidebook in Malaysia. With a background in running a video marketing agency in Singapore, Pang has worked with high-profile clients such as Changi Airport Group, HSBC, and Unilever. His insights have garnered substantial online impact, achieving over 60,000 LinkedIn impressions in just three months, and he's a regular speaker on platforms like BFM 89.9 and The Star.
Pang excels as a trainer, leading webinars and training sessions on integrating AI tools into professional workflows. He has trained over 4,000 professionals from various industries, including ACCA, German Malaysian Institute, Lion Property Group, QR Retail Automation, and Media Prima Bhd. His trainings are acclaimed for their clarity and effectiveness, underlining his commitment to empowering others with AI technology
