- Psychological Safety: Creating Conducive Cultures
- Leadership Excellence: From the Cockpit to the C-Suite
- Speaker profile
- Precision Decision-Making: Under Pressure and With Confidence
- Opportunities in Failure: Embracing Failure as a Tool for Growth
24 March 2026
Discover how aviation’s safety-critical teams build trust, communication, and high performance.
In this engaging workshop, we translate proven Crew Resource Management practices, employed by
Airline Pilots, into practical tools you and your teams can implement.
Learn how to:
Embed Psychological Safety principles throughout your team, using gold-standard aviation
techniques and real-world case studies
Foster a speak-up / listen-up culture
Strengthen collaboration and team-function across all levels
Backed by decades of real-world aviation experience, this workshop turns the principles that keep crews safe at 35,000 feet into powerful habits that elevate team performance on the ground.
Perfect for aspiring leaders and teams seeking a resilient, psychologically safe culture where people feel empowered to contribute their best.
Flight Deck Strategic Solutions - Turning Flight Deck Strategies into Business Solutions.
Step inside the mindset of elite aviation leaders. In this insightful workshop, we reveal how the leadership principles that guide Airline Captains through complex, high-stakes environments can be harnessed by aspiring leaders in the workplace.
Participants gain practical, actionable strategies, drawn directly from Airline Pilots in the Flight Deck, including:
Learning to lead with confidence, by harnessing the top three attributes of a future leader
Creating and leading high-performing, resilient teams
Cultivating a culture of resilience, collaboration, and excellence
Through real-world case studies and interactive discussions, this workshop gives you the tools and confidence to progress and make that next career step.
Flight Deck Strategic Solutions - Turning Flight Deck Strategies into Business Solutions
Harriett is the CEO and Founder of Flight Deck Strategic Solutions, a Business Consultancy which uses Airline Pilots to transform strategies from the Flight Deck into solutions for businesses. Harriett is an Airline Captain and an Aviation Safety Expert, with over a decade of frontline and leadership experience.
Having first learned to fly with Northumbrian RAF Universities Air Squadron while at Durham University, Harriett went on to complete commercial pilot training and joined a major European airline in 2010, flying the Airbus A320 family. In 2015, Harriett was promoted to Captain.
Harriett also has experience of leading aviation Safety Investigations, championing a culture of Psychological Safety and helping teams to learn from safety events, with the aim of driving ongoing progress. This experience has provided a deep insight into how aviation has become a global leader in risk management, resilience, and continuous improvement.
Passionate about translating Flight Deck strategies into Business solutions, Harriett and the team deliver workshops that bring proven aviation methods, such as structured decision-making, leadership under pressure, and fostering psychological safety, into organisations. These sessions help
Leaders and teams unlock their potential, operate in uncertainty, and achieve sustainable business transformation. In addition to this exciting current project with the ACCA for its members, the team has recently worked with Rolls-Royce. We have also recently partnered with Voyager Flight Simulation at Luton Airport to develop Flight Deck to Boardroom, an immersive learning experience for top-tier leadership teams, using a state-of-the-art Boeing 737 simulator.
For more information about what we do, visit our website here: https://fdstrategicsolutions.com
In aviation, every decision counts. In business, it’s no different. In this workshop, we share the
Decision-Making framework, widely used by Airline Pilots, to make decisions while operating in highpressure environments.
Learn how to:
Make decisions with confidence in high-pressure scenarios
Develop techniques to manage uncertainty and incomplete information
Harness strategies to reduce cognitive bias and avoid common decision traps
Cultivate effective team decision-making and communication tools
Using real-world aviation scenarios and interactive discussions, this workshop equips teams and
aspiring leaders with the confidence and precision to make confident decisions: every time.
Flight Deck Strategic Solutions - Turning Flight Deck Strategies into Business Solutions.
The Aviation Industry has become a world-leader in safety, through learning from aircraft accidents;
every incident is viewed as a catalyst for improvement. In this inspiring workshop, we reveal how the
aviation industry has built one of the world’s safest systems, by treating failure as an essential source
of learning, innovation, and organisational growth. Through this, learn how to:
Overcome and embrace failure
Change your mindset: reframe mistakes as data for growth
Build a culture where teams feel safe to report, reflect, and improve
Turn setbacks into long-term learning, harnessing the lessons to progress your career
Through case studies and interactive discussions, this workshop equips aspiring leaders and teams
with the mindsets and tools needed to embrace failure as a strategic asset, build a resilient Culture
within their teams, and transform mistakes into growth.
Flight Deck Strategic Solutions - Turning Flight Deck Strategies into Business Solutions.
Price
Price Free
Location
United Kingdom
Date & time
On demand
Enquiries
Email enquiries jade.ingham-mulliner@accaglobal.com
Delivered by