Business process improvement is about looking for ways to improve efficiency, effectiveness and/or control in the way things are done.

In this video, Mark Taylor will de-mystify business process improvement, explains its relevance to internal auditors and identify some ‘quick wins’ to take away.


Mark Taylor, Head of Consulting for Corporate Markets, RSM

Mark Taylor is the Head of Consulting for Corporate Markets at RSM and is focused on helping clients to improve performance in their business processes and manage organisational change.

He works with a wide spectrum of organisations - ranging from SMEs to large, listed multinationals but with a particular focus on the middle market.

Mark also has considerable experience of providing internal audit services to clients