Measuring AI’s value

Multiple-choice questions. In order to be awarded CPD units you must answer the following five random questions correctly. If you fail the test, please reread the article before attempting the questions again.

What does the term 'tokenmaxxing' refer to?

Maximising the use of AI tools, with token consumption evidence of successful adoption

Charging customers based on AI token usage

Limiting AI prompts to reduce costs

None of the other answers is correct

Why might high AI usage not indicate business value?

More token usage automatically increases profits

AI systems become less efficient with heavy use

Usage does not always translate into meaningful value creation

AI tools are inaccurate around 50 percent of the time

According to the article, what might be involved in an apparently simple AI request?

The request will be reviewed by a human in most cases

Only a single AI model will generate a response, unless the organisation is using a subscription service

A series of processes, including database queries and validation checks, may occur

Previous records will be automatically deleted due to data privacy regulations

What lesson is drawn from Deloitte's example of a healthcare enterprise?

Healthcare organisations should avoid AI completely

All the other answers are correct

Token usage can grow rapidly and create significant unexpected costs

AI will always reduce organisational costs

Why did Uber introduce a monthly spending cap on AI usage?

The AI system was automatically producing tokens without human guidance

The annual AI budget had been used up in four months due to high token consumption

The AI system frequently crashed due to high token consumption

None of the other answers is correct

What is a key question that finance teams should ask when evaluating AI?

How many employees use AI each day?

How many tokens are generated each month?

Which AI model is the most efficient?

Where is AI being used?

Which of the following statements is true? Statement 1, integration work and cloud infrastructure contribute to the full cost of AI. Statement 2, training, legal oversight and ongoing human supervision contribute to the full cost of AI

Statement 2 is correct

Statement 1 is correct

Both statements are correct

Neither statement is correct

Which measure provides a more meaningful evaluation of AI than raw token consumption?

Total hours spent using AI

Number of employees with access to AI

Cost per customer query resolved

Number of AI prompts submitted

Why is it important to consider what human knowledge is being displaced by AI?

Experienced employees possess knowledge that AI may not capture

Backup hard copies of human knowledge may need to be updated

Some human knowledge is irrelevant and no longer required

All the other answers are correct

According to the article, why should organisations consider future conditions when adopting AI?

Future conditions affect only cloud computing

AI costs and risks can change over time

AI technology generally doesn't change once implemented

Token prices will be fixed permanently

1 unit