Multi-factor authentication (MFA) is now live on all agent accounts, bringing them in line with the protection already in place for individual and organisation Government Gateway accounts. 

While MFA is now active on all agent accounts, not all agents have signed in since activation. Members are reminded that if they have not yet signed in since their account was activated, they should do so as soon as possible. 

Signing in now allows agents to confirm their access code method and settings are working as expected, avoiding any delay or disruption when they next need to access their account to carry out work on behalf of clients. 

MFA for new agent accounts

MFA is now a standard part of the registration process for new agent accounts. Any agent setting up a new account from now on will have MFA in place from the outset, as part of business as usual. 

Guidance and support

Full guidance remains available and has been updated in the Tax Agent's Handbook: Online services for agents’ guidance on GOV.UK

HMRC’s recorded webinar covering practical guidance on MFA and what to expect is available via HMRC's email updates, videos and webinars for tax agents and advisers on GOV.UK