System downtime

We’re updating our systems and some of our services are unavailable.

For urgent queries you can contact our Customer Services team by phone on +44 (0)141 582 2000. However, teams will be unable to action requests or provide personalised advice until our systems are back online. Alternatively, please browse our Help and support section on our website for answers to frequently asked questions.

You’ll be able to contact us through your MyACCA portal once our systems are back on 29 April 2026.

We apologise for any inconvenience. All services will be back by 29 April 2026, including access to your new redesigned MyACCA portal.

Find out more about the planned downtime

Caribbean

ACCA Caribbean
Level 1
Savannah East
Queens Park East
Port of Spain
Trinidad and Tobago

Mailing address

PO Box 5047
Newtown, Port of Spain
Trinidad

tel: +1 868 662 4777

Eastern Africa

ACCA Eastern Africa
4th Floor
Zep-Re Place 
Longonot Road
Upper Hill
Nairobi
Tel: +254 724 255 918
email: acca.kenya@accaglobal.com

Mailing address

PO Box 30554
00100 Nairobi
Kenya

Europe 

ACCA Europe
La Touche House, 1st Floor
IFSC
Dublin 1
D01 R5P3

For all General, Student, Affiliate and Member Enquiries please send us a message.

Tel: +44 (0)141 582 2000

Connect opening hours - phone support

ACCA Middle East

Dubai Knowledge Park
Block 13, Office 38, Ground Floor
Dubai

Tel: +971 (0)4 391 5451

Mailing address:

ACCA Middle East
PO Box 500671
Dubai Knowledge Park
Block 13, Office 38, Ground Floor
Dubai
UAE

Southern Africa

ACCA Southern Africa
1st Floor
18 Hurlingham Road
Illovo 2196
Tel: +27 (0)11 459 1900
email: info@za.accaglobal.com

Mailing address

PO Box 924
Saxonwold 2132
South Africa